Client Testimonials

AES Secretariat Services
"AES has been an asset to our association, handling the day-to-day administration to enable us to focus on our area of expertise. Customer enquiries were responded to efficiently and our XERO database was effectively reconciled with our CRM software. AES were also able to consult with us on more viable solutions for our website to enhance members’ experience. We would recommend AES to any association seeking professional administrative services."

Event Management Services 2022
“AES has been managing our society over the past four years, and have been very professional and supportive in their services. They have helped to organise our major annual conferences, working with our Local Organising Committees.  Their attention to detail and overall support has enabled our events to be highly successful and engaging for our members. I would highly recommend AES as a go-to provider for event management, as well as other services.”

Member Contact Service 2022
 "We engaged AES to call our lapsed members and help them renew over the phone. The AES team were extremely easy to deal with, flexible and very supportive. The service was professional and prompt, and the feedback they collected from members provides our team valuable member insights.”

Board Mentoring Service 2022
"DeadlyScience has been working with Nick and the team at AES for a number of months now and have found their guidance and support beneficial in a number of ways. Nick's professional approach and level of expertise combined with his ability to understand the vision of our organisation has supported our growth and helped us to understand the compliance and  expectations of our board members and how we function as a board in leading DeadlyScience. AES has also provided support with additional services as requirements arise which has allowed us to concentrate on the core business of delivering support and resources to different schools, youth organisations and communities. We look forward to continuing our work with AES in the future." 
 

AES Secretariat Services 
"Thank you Nick, Anne and all at AES for the rare and dedicated support you have given the NAGS National Committee as we negotiated difficult times and threats from within and external to our core purpose. AES have been fabulous.”

AES Membership Growth Services 
“Our membership has grown more than 15% in the last year thanks to strategies developed with the help of Nick Koerbin from AES. Nick was able to engage our team of volunteer Branch representatives in a productive brain storming session, suggesting ways forward that were practical and sustainable and helping establish a workable plan."

AES Board Governance  Presentation
“The presentations by Nick Koerbin from AES to our committee members on best practice in Association management together with the Governance Tool Kit has enabled our Association Committee Members to be better equipped to properly manage and grow our association. I strongly recommend this approach to all Boards & Committee members."

AES - Association Executives Toolkit 
“ 'Truly Valuable Tool'.  When I first became a board member of an Association, I really had no idea of the complexities involved, let alone the individual financial cost that may incur if due diligence wasn’t followed. The AES, Association Executives Tool Kit was a huge help, not just for the information on the questions I had, but a great tool to ensure that our Association was being conducted in the correct manner. The Tool Kit really is a one stop shop for everything from Constitutions, Roles of the Board or Committee, Board Meetings, Operational Governance, Strategic Planning, Tax and much more. It is very easy to follow and understand, it includes template examples of much needed policies to ensure our association board members, staff and Association members have a clear understanding of the expectations of the Association."

AES - Consulting and Change Management 
"Working with AES on this project has been really beneficial. Nick Koerbin (Executive Director, AES) has been great to deal with. He works logically and methodically, and the workshops that he has run on our behalf have been really good. We’ve received some great feedback from the Chambers and associations that have attended the workshops."

AES - Membership, Consulting and Change Management 
"AES is an invaluable organisation that provides ongoing support, friendly and helpful advice, a wide range of resources, professional learning opportunities, and outstanding consulting services. Nick Koerbin and the team expertly guided our Board and CEO through the Best Practice Self-Assessment and assisted us in developing our Strategic Plan. Nick is always willing to answer any question, no matter how small, and steer us in the right direction."

AES Workshops
"It was a great experience to attend the Membership Growth & Development workshop held by Association Executive Services recently. Meeting others and hearing about the challenges that they face - and have overcome - within their Associations was inspiring. I came away with so many thoughts and ideas and couldn’t wait to discuss what I had learnt with my colleagues. I’m looking forward to the next AES workshop!"

AES - Member Growth through Certification 
"Our professional certification of members CAQP has had a great uptake, and we're making great strides in a few other areas, particularly in providing more value to our members. It has certainly put the focus back on the number of activities and of course the benefits of additional income that will bring. Our membership numbers have grown beyond expectations."

AES Consulting and Change Management 
"AES has provided our Association with numerous services for over 13 years. AES has provided assistance and training to our board and staff to ensure Corporate Governance is understood and maintained, facilitation of strategic planning, events management and specific staff development and individualised training sessions, just to name a few. AES Executive Director Nick Koerbin, in particular, has added great value to our Association through his contributions, Nick is very approachable and his vast knowledge in this sector has been a great benefit to our organisation. I would highly recommend AES to anyone seeking support and advice for their organisation."

AES Secretariat Services 
"Nick has been the front man in negotiations as a service provider to my organisation. He is pleasant to deal with, understanding of our needs and of the highest integrity."

AES Workshop
"This workshop is invaluable for anyone planning to run a conference. The insights from professionals working in this area will help us with all of our meetings, events and conferences into the future."

AES Workshop 
"Nick is very easy to listen to and spoke in a way that is very easy to understand. His excellent knowledge and experience made this course highly informative."

AES Workshop
"The workshop was more than I expected. I learnt a lot more about how associations should operate and I picked up a lot of ideas which will make my job a lot easier."

AES Workshop 
"Just like to say thank you for a very informative session. Not only did I gain knowledge but I started to implement it once I got back into the office. Would recommend to everyone running a first time conference. Great job and great session."

AES Membership and Governance Presentation to Board 2021
"Thank you both for your advice this year and Nick for your presentation last week - a few attendees have told me (unprompted!) how useful they found it! I'd like to make it an annual session for our incoming National Council."