Join AES Join AES Contact Us Contact Us

Members & Clients

Associations rely on members and clients who are engaged and utilise its services, which is why membership growth and retention is a necessity for any association.

MEMBERSHIP STRENGTH IS CRUCIAL
  • This is measured by active engagement and product/service utilisation.
  • Membership forms the core of an association's vitality.
  • Growth and retention of membership are vital but often neglected due to time and resource constraints.
KEY CHARACTERISTICS OF SUCCESSFUL ASSOCIATIONS' MEMBERSHIPS
  • Attractive member benefits
  • Effective member communication strategies
  • Robust member engagement processes
  • Established value proposition
  • Competent staff or volunteers for service delivery
  • Documented processes and policies for member service
  • Ability to promote members to the community
  • Strategic approach to membership growth aligned with the overall plan
AES MEMBER CONTACT SERVICE
  • AES Member Contact Service team can engage with your members to enhance and expand the membership base
  • They can follow up on non-renewals, contact past members, and reach out to potential new members.

AES Association Executives Tool Kit

The AES Association Executives Tool Kit has been developed for use by leaders of not-for-profit associations within Australia. It covers all aspects of managing an association and is designed to be used by Boards, committees and staff as a resource to assist them in the growth and development of their association. It includes detailed information on the various aspects of strategic planning, including how to develop a mission statement, vision, goals, objectives and more.

Membership Onboarding Done Right: Key Governance Actions for Associations and NFPs
Looking to grow your membership base?
Want to create member loyalty - create a surprise!

This content requires a valid
membership to access

Membership Renewals- Joining date or fixed date?

This content requires a valid
membership to access

What are the real measures of a successful membership growth strategy?
Top 5 tips before you send out member renewals
Growing your membership with a Membership Drive
How to deal with angry members of your Association
Unlocking the Hidden Asset - Retirees can Transform your Association
Email vs. Phone Call: When to Use Each

This content requires a valid
membership to access

How to Continuously Evolve to Attract and Retain Members
Published April 24, 2023

How to Continuously Evolve to Attract and Retain Members

Membership is a central concern for every association. Growing your membership base, retaining members, and ensuring your members are engaged in your association’s functions and activities should all be key parts of your strategic plan. Even associations with a large and diverse membership need to be consistently evolving and planning to offer value to their members and to ensure they stand out from the crowd. We consider the main things to focus on when thinking about your membership.




Read more
The Ultimate Guide to Marketing and Communications for Associations
Join
Join
Self-assessment
Self-assessment

Discover the AES Difference

How we help membership based, not-for-profit associations now and into the future.