Member Contact Service
Membership is the heartbeat of your association. We all know the importance of membership growth and retention, but often we don't have the time or resources to contact our members or those who should join.
Membership is the heartbeat of your association. We all know the importance of membership growth and retention, but often we don't have the time or resources to contact our members or those who should join.
Our Member Contact Service team can call and engage with your members, to help secure and grow your membership base.
The skilled team at AES can also chase up those members who have not renewed, contact past members and cold call prospects.
By designing and implementing a campaign, our Member Contact Service team can reach out and contact your members, and others who should attend your event.
"A well known Industry Association had scheduled their annual conference in November 2018 and six
weeks before the event, they were concerned the projected number of attendees had not registered. The Member Contact Service team
implemented a member contact campaign and called all the members about the event, while at the same time asked about the value of their
membership. This was the first time their members had been called and the results were fantastic. Firstly, it raised the importance of the
conference and increased the attendee numbers, and the Member Contact Service team were able to identify a number of member issues which
were presented in a report to the Board."
Testimonial (October 2020)
"The AES member contact service was a really helpful way of following up with our lapsed members. In addition to a number of members renewing, AES were able to update contact details and gather valuable feedback. Along the way they maintained a detailed record of the follow up and the outcomes. The whole process worked very smoothly and we were clearly informed along the way.”
Genevieve Newton, CEO, Victorian Music Teachers’ Association
Testimonial (November 2021)
"We engaged AES to call our lapsed members and help them renew over the phone. The AES team were extremely easy to deal with, flexible
and very supportive. The service was professional and prompt, and the feedback they collected from members provides our team valuable
member insights."
Steve Webster, Operations Manager, Continence Foundation of Australia
Leave it in the capable hands of the Member Contact Service team.
